PRIVACY POLICY

Last Updated: January 6, 2020

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Your privacy is our priority. Resource Innovations, Inc. (“Website Owner”, “we”, or “us”) understands that information protection is important to you, especially in today’s online environment. With this Privacy Policy, we want to emphasize our commitment to privacy and let you know (1) what information we collect about you through your use of this website and (2) that we use personal information provided to us responsibly to provide you with the services you request.

This Privacy Policy applies to personal information we obtain from individuals interacting with https://centerpointenergy.ri-esuite.com/home (the “Site”). By using this Site, you consent to the terms of this Privacy Policy and to the collection and use of your information as described in this Privacy Policy.

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Information Collected on our Websites. When you register for access to the Site, apply to participate in a utility program or other offerings available through the Site, or submit documentation on our Site related to a utility energy conservation or efficiency program, you provide us with information that we collect. Such information may include your name, postal address, company name, job title, telephone number, email address, project and energy usage information required for participation in a utility sponsored program, and the contents of a user’s public comments and postings on the Site. Some information is automatically recorded as you navigate through the Site. Information collected automatically may include times and dates of visits to the Site or other Site usage details such as IP addresses, and information collected through cookies.

The information that we collect about you may include Personal Information. “Personal Information” is information that by itself or, in combination with other information, identifies or can reasonably be used to identify an individual, such as name, email address, telephone number, postal address, or date of birth. It does not include data where the identity has been removed (anonymous data).

Use and Sharing of Information. We will only use your Personal Information when the law allows us to. Most commonly, we will use your information only as follows: (1) to setup a user account to provide you access to the Site which contains program documentation, and information about the status of submitted applications, and other services that may be available to you; (2) to enable us to contact and communicate with you, to verify your eligibility, and to qualify submitted projects for incentives through utility programs; (3) otherwise as needed to assist you with your participation in the program.

We will not give or sell your personal information to any third parties (other than as specified in this Privacy Policy) without your consent. We may anonymize and merge your information collected at our Site with data from third parties for purposes of evaluating program performance and for purposes of tailoring the information we communicate to you.

We may be required to disclose Personal Information, as well as information collected via cookies or web beacons as described below, in connection with law enforcement, fraud prevention, regulation, and other legal action, or if we reasonably believe it is necessary to do so to protect Website Owner, its customers, or the public.

Opt-out & Unsubscribe. Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. If you do not want to be included on our marketing list, you can opt-out through the unsubscribe link contained in our emails or other instructions in our marketing materials, or by contacting us in accordance with the “Contact Information” section below.

Use of Cookies and Other Technologies. Website Owner uses “cookies” to remember user preferences and to maximize the performance of our Site and services. This information may include your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from Website Owner, and the referring website address.

When you visit our Site, we may assign your computer one or more cookies to facilitate access to our Site and to personalize your online experience. Through the use of a cookie, we may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to refuse cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this Site may become inaccessible or not function properly.

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in advertisements or promotional or other email messages, or to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.

Third-Party Sites. There may be links on our Site that would link you to third-party sites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. These third-party websites may independently solicit and collect personal and non-identifying information from you and, in some instances, provide us with information about your activities on those sites. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Outside the United States. This Privacy Policy is intended to cover collection of information on our Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to those third parties with whom we share it as described in this Privacy Policy.

Protect Your Information. Website Owner is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, alteration, or destruction. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They are required to process your personal data for specified purposes and on our instructions and they are subject to a duty of confidentiality. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention. We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, contractual, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Children’s Privacy. Our Site is not intended for children under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site. If you are a minor, please do not use our services or send us your information. If we learn we have collected or received personal information from a minor without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor, please contact us using the details below.

Contact Information: If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email or postal mail as follows: